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Email FAQs

Before any questions are answered, it helps to define the following terms first:

Glossary

Alias

Aliases are different email addresses that point to one account. Email aliases that point to the same POP3 email account are created to decrease the chance of missing a email if someone mistypes an address. For example, if you already have an email account john@webhosting-faqs.com, you could create aliases such as sales@webhosting-faqs.com, inquiries@webhosting-faqs.com so that all emails to those accounts will be transferred to john@webhosting-faqs.com.

Autoresponders

Auto responders are automatic email replies sent whenever an email is received or a certain account. For example, if you are traveling and would not be checking your email for a week, you can set your auto responder notifying those who send emails to your account that you are unavailable.

Email Forwarding

If you have an existing email account already, you may want to forward emails to another email account so you only need to manage one account. To forward emails from email@yourdomain.com to emails@abc.com, it is set up with the hosting provider of www.yourdomain.com.

POP or POP3 accounts

POP mailboxes store email on servers and allow your email client such as Outlook, Eudora, or Panther Mail to download emails onto your computer. The number of POP3 email accounts one has depends on the web hosting provider's package.

SMTP (Simple Mail Transfer Protocol)

SMTP allows you to send email from your email@yourdomain.com. If supported, the server settings may be from the hosting provider of yourdomain.com. Hosting providers have avoided to support SMTP to decrease spamming using their outgoing mail servers. Therefore, you may send email (access your SMTP) through your internet service provider. Usually, your SMTP server is mail.yourdomain.com or your ISP.

How many email accounts do I have?

The number of POP3 email accounts depend on your hosting package. Some providers allow you to add additional email accounts for an extra fee. Sometimes, it may be more economical to upgrade your hosting package, rather than add more email accounts. The number of email aliases you have for an account is calculated separately from pop3 email accounts.